1. Accessibility Commitment

Optical Center attaches particular importance to the accessibility of its digital services and is committed to making its website and mobile application accessible in accordance with the Equality Act 2010.accessible in accordance with the Equality Act 2010.

To this end, Optical Center implements actions aimed at meeting the requirements set out by the Directive (EU) 2019/882 on the accessibility requirements for products and services (European Accessibility Act – EAA), the Equality Act 2010 regarding the duty to make reasonable adjustments for disabled people, as well as the Web Content Accessibility Guidelines (WCAG) 2.1 – level AA.

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2. Compliance Status

The website www.optical-center.fr is declared:

partially compliant with WCAG 2.1 level AA.

This declaration of partial compliance is due to the existence of certain non-conformities described below.

The conclusions of the website audit are still being finalized. Our multi-year accessibility improvement plan is available upon request by email at accessibilite@optical-center.fr.

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3. Evaluation Methodology

The evaluation of the site's accessibility was carried out on a representative sample of pages, including notably:

• home page (https://optical-center.fr/)
• product catalog pages (https://www.optical-center.fr/lunettes-de-soleil)
• product detail page
• shopping cart
• checkout process
• contact page (https://www.optical-center.fr/contact)

The verifications were performed using:

• automated analysis tools (notably WAVE – WebAIM, Lighthouse)
• manual tests, including keyboard navigation.

These evaluations have identified points of compliance and areas for improvement.

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4. Identified Non-Accessible Content

Despite the efforts made, certain content or features may present accessibility limitations, including:

• certain color contrasts not fully meeting the required ratios in specific cases;
• certain interactive components developed previously (menus, modal windows) which may present keyboard navigation limitations;
• certain older images whose alternative text may be improved;
• certain form error messages that may not be optimally rendered by assistive technologies.

These non-conformities do not prevent global access to the services offered, but may affect the user experience for some individuals.

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5. Continuous Improvement

Optical Center has initiated a process of continuous improvement for digital accessibility.
Corrective actions are planned and implemented progressively, based on technical priorities and site updates, including:

• improvement of visual contrasts;
• strengthening the accessibility of interactive components;
• improving the semantic structure of pages;
• optimizing the accessibility of forms.

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6. Exemptions for Disproportionate Burden

Certain non-conformities may result from technical constraints related to existing components or legacy systems. Their full compliance requires structural work that is integrated into a roadmap for progressive evolution.

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7. Third-Party Content and Services

Certain features rely on services provided by third parties (notably payment services or privacy/cookie management). The accessibility of these services is the responsibility of their respective providers.

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8. Contact and Feedback

If you encounter a difficulty in accessing content or a service, you can contact Optical Center to obtain an accessible alternative or assistance:

• Email : accessibilite@optical-center.fr
• Phone : (0033) 1 44 40 15 95
• Contact form: https://www.optical-center.fr/contact

Optical Center is committed to reviewing every request and responding within a reasonable timeframe.

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9. Enforcement Procedure

If, after contacting Optical Center, you feel that your request has not been handled satisfactorily, you can:

• Contact the Equality Advisory and Support Service (EASS) for advice and support (https://www.equalityadvisoryservice.com/)
• Refer the matter to the Equality and Human Rights Commission (EHRC) if you believe there is a breach of accessibility standards.
• Send a letter by post (Free, no stamp required):
  FREEPOST EASS HELPLINE
  FBP4KD
  GLASGOW G2 8JX

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Declaration publication date : 19 January 2026
Date of last update : 19 January 2026